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John Lewis boss say young staff lack basic skills

Young people starting work at John Lewis stores lack basic literacy and numeracy skills, the boss of the department store chain has said.
Dame Sharon White's comments were reported in the Times after she spoke to a commission set up by the newspaper to look at the UK education system in the light of the Covid crisis.
She said the firm had to provide basic catch-up classes to some staff.
Some lacked skills beyond the level of a 10 year-old, Dame Sharon said.
"To have done 10 years, 11, 12 years of education, and not having, in many cases, functional literacy, certainly, pretty typically not having functional numeracy beyond the age of, I'd say, 10, 11, means that they may then have fabulous people skills and fabulous skills in terms of operating in a team but that's almost outwith the education system," Dame Sharon told the Commission.

John Lewis boss says young staff lack basic numeracy skills - BBC News
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