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RBS boss tells MPs branch closures 'difficult' but necessary

RBS chief executive Ross McEwan has told MPs he recognised that customers were angry about branch closures but they were commercially necessary.
He appeared before Westminster's Scottish Affairs Committee to explain why the bank was closing 62 branches.
The committee's chairman, SNP MP Pete Wishart, said RBS had suffered a loss of reputation because of its plans.
Mr McEwan responded by saying that change was difficult and no closures were "taken lightly".
He added that after this phase of branch reduction, that part of the business would not be looked at again until 2020.
http://www.bbc.co.uk/news/uk-scotland-scotland-business-44031755
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